Leadership Workshops
The leadership development program caters to individuals in supervisory roles, such as supervisors, managers, leading hands, and senior operators, as well as those who, though not directly overseeing others, collaborate closely to achieve outcomes. Emphasising interpersonal and communication skills, workplace relationships, team development, and leadership skills, the program equips participants with practical knowledge applicable in the workplace.
Depending on the needs of participants and their organisation/s any number, or combination, of workshops can be selected for inclusion in an overall program.
Leadership
Participants will learn about what good leadership is. They will also learn about various leadership styles and the effectiveness of these in the workplace. They will be challenged to assess their own leadership approaches, and continually improve on these.
Developing Trust & Respect
This workshop covers the importance of trust and respect and how it is built in the workplace. Understanding stereotypes, prejudice and discrimination and the importance of workplace diversity are also incorporated.
Effective Communication
Focussing on what effective communication is in an organisational/workplace context, participants will learn about various communication methods, listening techniques and the importance of non-verbal communication.
Managing Conflict
In this workshop, participants will learn about dealing with conflict situations. They will gain an understanding of the various resolution styles, their own styles, and will be able to explore and understand conflict situations.
Managing Work Performance
(2 Workshops)
Managing the performance of individuals is covered over two separate workshops. It includes how to set clear performance and behavioural requirements, as well as providing feedback and having difficult conversations. Delegation is also incorporated.
Managing & Implementing Change
Participants will learn about aspects of change and the impact this has on individuals and teams in the workplace. The focus is on how change can be implemented within organisations.
Team Building (Part 1):
Understanding Self & Others
Here there is a focus on understanding personality types and the impact of personality differences on relationships in the workplace. Participants will complete a Myers-Briggs Type Indicator self-assessment.
Team Building (Part 2):
Roles & Responsibilities
This workshop follows on from part 1. Many conflicts in the workplace arise due to misunderstandings and misconceptions around the roles and responsibilities of others. This workshop is designed to assist participants to better understand (and collaborate with) their colleagues/peers.
Developing People
This workshop addresses ways people can learn/develop in the workplace. There is a particular focus on the strategies of on-the-job training and coaching in the workplace.
Recruitment & Selection
An overview of recruitment and selection methods and processes are addressed in this workshop. The importance of recruitment and selection decisions is emphasised. Participants will learn the practical aspects of job analysis, developing selection criteria, and preparing interview questions.
Managing Your Own Performance
This workshop addresses the importance of managers and supervisors taking responsibility for their own work performance, include effective prioritising and management of time. We explore proactive versus reactive approaches as well as the importance of forward planning and relate this to effective management. The session also covers continual learning and self-evaluation.
Our approach to maximising learning
Many supervisor courses condense a large number of topics into 2-3 consecutive days. In these intensive programs, too little time is assigned to each topic and the consequence for participants is that they are exposed to loads of information in a short period of time. Only a small portion of this information can ever be retained.
Learning is far more effective when:
Topics can be explored in detail;
Topics can be discussed in relation to real workplace situations;
There is time for reflection on what has been learnt and planning for doing things differently in the future;
Participants have the opportunity to go back to their workplaces to apply what they have learnt.
This program is not an intensive, introductory program where participants get a ‘taster’ of too many things to remember. It is conducted over a period of time (9 – 12 months) where aspects of leadership and management are explored in depth and participants have the opportunity to apply what they’ve learnt, before returning to the next workshop.
Participants will develop practical knowledge and skills that they can apply in the workplace. All sessions are highly interactive and incorporate structured learning activities, coverage of theoretical aspects and concepts, case studies, group discussions, as well as individual and group activities.
Participants are provided with an effective learning experience through progressively building depth of knowledge, skill, experience and confidence over a period of time.
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